Frequently Asked Questions
Everything you need to know about finding your perfect fit and shopping with confidence.
How do I know which shoe size is right for me?
We provide a comprehensive sizing guide on every product page. Since we specialize in comfort and orthotic support, we recommend measuring your foot length and referring to our brand-specific charts for the most accurate fit.
What is your return policy for footwear?
We offer a 30-day return policy for unworn shoes in their original packaging. If your shoes don't feel right, you can return or exchange them easily through our online portal.
Do you offer shoes for specific foot conditions?
Yes, Lucky Feet Shoes specializes in footwear for plantar fasciitis, bunions, flat feet, and more. You can filter our collection by 'Condition' to find the best support for your needs.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental United States. We also offer expedited shipping options at checkout if you need your new pair sooner.
Can I use my custom orthotics with your shoes?
Many of our styles feature removable footbeds specifically designed to accommodate custom orthotics. Look for the 'Removable Insole' tag in the product descriptions.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and interest-free installment options like Afterpay and Klarna.